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Think
Mile
Complete Transparency

Our Success MetricsExplained in Detail

We believe in complete transparency. Here's exactly what Think Mile's claims mean and how we measure success.

What "95% Success Rate" Actually Means

Definition of "Success"

Our 95% success rate means: 95% of students who complete our full-service paid support receive at least one university admission letter. from German universities.

Success = University Admission Letter (not just application submission)
Measured from students who completed our full service since 2018
Based on 500+ students we've guided since 2018

What's Included:

  • Students who received admission from any tuition-free public German university
  • Both conditional and unconditional admissions
  • All major German states, note public unis are not uniformly free: Baden-Württemberg charges €1,500/semester and parts of Bavaria (e.g. TUM) charge non-EU fees

What's NOT Included:

  • Students who didn't complete application documents
  • Students with ineligible academic backgrounds
  • Self-service package users (DIY applicants)

Important Clarification

Admission ≠ Visa Approval ≠ Enrollment: Our 95% success rate measures university admission only. Visa approval depends on embassy decisions, financial proof, and interview performance. Final enrollment depends on students meeting conditional requirements (e.g., language certificates, degree completion).

500+ Students Guided: The Full Story

Since 2018, we've guided 500+ students through the German university application process. Here's the detailed breakdown:

475+
Received Admissions
(95% of our guided students)
430+
Enrolled in Germany
(~90% of admitted students enrolled)
100%
Public Universities
(We prioritise low-cost public unis; most are tuition-free, a few states charge non-EU fees)

86% of all students we guided ultimately enrolled, combining admission and enrollment rates.

Why Don't All Admitted Students Enroll?

1.Conditional Requirements Not Met (~5%): Students couldn't obtain required language certificates (TestDaF, DSH) or complete their bachelor's degree in time
2.Personal/Family Decisions (~6%): Students chose other countries, got better opportunities, or family circumstances changed (marriage, health issues, etc.)
3.Financial Constraints (~3%): Couldn't arrange blocked account funds (€11,904) or living expenses despite admission

No visa rejections among students who completed our full visa preparation process (since 2018).

What We DON'T Promise

We believe in honest expectations. Here's what we cannot and do not guarantee:

We Cannot Guarantee:

  • Admission to a specific university of your choice
  • 100% visa approval from German embassy
  • Admission if your academic profile doesn't meet minimum requirements
  • Scholarship or funding opportunities
  • Job placement after graduation

What We DO Guarantee:

  • Expert guidance refined since 2018
  • A recommended shortlist and application plan for suitable universities
  • Professional document preparation and review
  • Complete visa guidance and interview prep
  • Premium Package: full refund if no admission is received, subject to terms*

100% Money-Back Guarantee (Premium Package)

Guarantee Coverage:

If you purchase our Premium Package (₹80,000) and receive ZERO university admissions after applying to every university in the agreed shortlist, completing mentor-required steps, and completing the free reapplication cycle, we will refund 100% of your service fee if the package conditions are met.

Conditions for Refund Eligibility:

Complete Cooperation: You provided all requested documents within agreed timelines and followed your mentor's guidance throughout the application process
Profile Eligibility: Your academic profile met minimum German university requirements at the time of enrollment (verified during consultation)
Applied to Recommended Universities: Applications were submitted to at least 12 universities recommended by our team, or every university in the approved application plan where a different count is agreed in writing
Required Steps Completed: If German courses, language tests, APS/VPD steps, document corrections, or other profile-improvement actions were agreed with your mentor, they were completed within the timeline provided
Free Reapplication Cycle Completed: If the first target intake produced zero admissions, you completed Think Mile's free application support for the next two consecutive eligible intakes before requesting a refund
Zero Admissions: You received rejection letters (or no response after deadlines) from ALL universities applied to

Important Exclusions:

  • Refund does NOT cover third-party costs (university fees, visa fees, document costs, etc.)
  • Refund is NOT applicable if you receive an admission from the approved plan and decline it, or if you receive a conditional admission and do not complete the stated condition
  • Refund is NOT applicable if you refuse, delay, remove, or substitute recommended applications or mentor-required steps without written agreement
  • Mentor Pack (₹29,999) includes a 7-day refund window. Package validity: One target intake or up to one year from the joining date, whichever comes first. It does not include the no-admission refund promise or support for a second intake after the original target intake ends.
  • Visa rejection after admission does not qualify for refund

Refund Processing:

Refund requests must be submitted within 30 days after the final decision deadline for the free reapplication cycle. Refunds are processed within 14-21 business days via bank transfer to your original payment method or verified bank account.

For complete terms and conditions, please review our Terms of Service.

Your Control & Our Transparency

You remain in complete control throughout the entire process. Here's how we ensure transparency:

You Always Have Access To:

  • All your application login credentials (uni-assist, university portals)
  • Original copies of all prepared documents (SOP, CV, LORs)
  • Real-time application status tracking
  • Direct communication with university admission offices

You Approve Before We:

  • Submit any application to universities
  • Make payments to universities or third parties on your behalf
  • Finalize your SOP, CV, or motivation letters
  • Share your documents with universities or embassies

Independent Verification:

We encourage you to independently research universities, verify our recommendations, and consult with current students. You can always get second opinions before making any decisions.

Still Have Questions?

We're here to provide complete transparency about our services and track record.